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Library Assessment Plan

Student Employee Assessment Goals

A vital part of the Library's Mission is to "provide its students, faculty, staff, and administration with the resources necessary to support their educational needs and objectives." In order to accomplish this, Henry Buhl Library seeks to achieve the following goals with respect to Library Student Employees:


Goal 1: Be a place where students can ask questions and receive help when needed

Goal 2: Provide assistance and appropriate resources to support scholars with their academic pursuits


In order to accomplish these library goals, the Student Employee Coordinator has established the following objectives with respect to Student Employees:

  • Provide quality training about library policies and procedures for all new employees
  • Maintain a staff of student workers that are able to answer general and directional questions and organize materials
  • Use student staff hours efficiently to cover nights and weekends, as well as assist permanent staff

Student Employee Feedback Surveys

Description of
Assessment
Student employees are provided with online surveys and a suggestion box to provide feedback regarding training practices, staffing, scheduling, etc. Responses are analyzed, looking for trends and suggestions for improvements.
Responsibility Student Employee Coordinator
Distribution of Results Library Director; Student Employee Coordinator; Library Student Employee Training Staff
Assessment Schedule Periodically, as needed
Last Assessment
Occurred
Fall 2016
Changes Made Based on Assessment Data

1.  Training practices were broken down into smaller units and online, self-grading practice modules were created for the training process. (Fall 2015)

2.  Shelving shifts were adjusted for greater efficiency. (Fall 2016)

Student Worker Reviews

Why conduct reviews? The review process is designed to be an opportunity for discussion of an employee’s strengths and weaknesses (if any), while also dialoguing about ways s/he can continue to build professional skills. It is also a chance for student staff to share ideas and suggestions of how the library can improve its processes, services, etc.

What are the benefits of reviews for students? It is the Library’s hope that the feedback provided in these performance reviews will highlight each student’s contributions and value to our organization in a positive way. Another benefit of these reviews is that they provide a history of strengths, contributions, and professional skills growth throughout employment. Library Staff can use this history to provide professional reference documentation for current and past employees upon request.

Description of
Assessment
The performance of each student employee is reviewed and feedback is provided for the following areas:
  • responsibility and reliability
  • adherence to library policies and guidelines
  • ability to work with others
  • knowledge of the job
  • paying attention to details
  • keeping abreast of library changes and policies
Responsibility Student Employee Coordinator
Distribution of Results Library Director; Student Employee Coordinator; Library Student Employee Training Staff
Assessment Schedule Annually
Last Assessment
Occurred
Spring 2017
Changes Made Based on Assessment Data None