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Library Assessment Plan

Library Resources & Services Goals

A vital part of the Library's Mission is to "provide its students, faculty, staff, and administration with the resources necessary to support their educational needs and objectives." In order to accomplish this, Henry Buhl Library seeks to achieve the following goals with respect to Library Resources & Services:


Goal 1: Be the academic information center of the Grove City College campus

Goal 2: Provide assistance and appropriate resources to support scholars with their academic pursuits


In order to accomplish these library goals, the library has established the following objectives for providing Resources & Services:

  • Review library materials against usage to analyze the cost-effectiveness of resources for budgeting purposes
  • Review currently held library materials for relevancy to current and new curriculum offerings
  • Provide accurate, professional, and timely support and assistance through our service points

Print & E-Book Circulation Data

Description of Assessment Staff routinely collect and review data from a variety of sources to assist in making decisions related to building the collection (use of electronic resources, circulation, interlibrary loan & document delivery requests).
Responsibility Library Director; Interlibrary Loan Coordinator; Serial Librarian; Circulation & Reference Desk Statistics Coordinator; Assessment Coordinator
Distribution of Results Library Director; Provost; L & T Committee, Board of Trustees
Assessment Schedule Ongoing; reported each semester (e-book circulation is only reported in the fall, due to incomplete statistics in January)
Last Assessment Occurred Fall 2017
Changes Made Based on Assessment Data  

Interlibrary Loan Statistics

Description of Assessment

Staff routinely collect and review the number and titles of interlibrary loan materials requested by faculty, staff, and students. A monthly list of all items requested via interlibrary loan is provided to the Library Director, who reviews the list to identify new titles or topics to add to the library's collection.

Responsibility Library Director; Interlibrary Loan Coordinator
Distribution of Results Library Director
Assessment Schedule Ongoing
Last Assessment Occurred Fall 2017
Changes Made Based on Assessment Data  

Document Delivery Costs

Description of Assessment The Serials Librarian maintains records of all document delivery requests purchased by the library. These records indicate the total number and cost of each request. Annual totals are then used to make budgetary adjustments to the library's document delivery budget.
Responsibility Library Director; Serials Librarian
Distribution of Results Provost
Assessment Schedule Annually
Last Assessment Occurred Summer 2017
Changes Made Based on Assessment Data As the number of document delivery requests and their associated costs continue to decline, the library is able to allocate these funds to other areas of the budget the following year.

Database/E-Journal Usage & Return on Investment (ROI)

Description of Assessment Staff gather statistics on the use of individual subscription databases and e-journals. Costs of each resource are also examined and the cost per use is determined. If use is particularly low and/or if the cost per use is especially high, staff and departments are consulted to determine if the resource is necessary for the College's academic programs.
Responsibility Library Director; Serial Librarian; Library Reference Staff; Academic Departments (as needed)
Distribution of Results Library Director; Provost; L & T Committee, Board of Trustees; Library Reference Staff
Assessment Schedule Annually; reported each fall
Last Assessment Occurred Fall 2017
Changes Made Based on Assessment Data

Databases with low ROI may be canceled based on this assessment data.

Before purchasing any new journals, the cost of the journal is evaluated to determine if purchase or funded document delivery is the most cost efficient option.

E-Reserve Costs

Description of Assessment The E-Reserves Coordinator maintains records of all e-reserve course readings provided by the library. These records indicate if the reading falls within the library's Copyright Clearance Center (CCC) Academic license and, if not, how much the reserve cost. Annual totals are then used to make budgetary adjustments to the library's permissions budget.
Responsibility Library Director; E-Reserves Coordinator
Distribution of Results Provost
Assessment Schedule Annually
Last Assessment Occurred Summer 2017
Changes Made Based on Assessment Data As the number of e-reserve readings that fall under the library's CCC Academic License grows, the total cost of permissions has dropped and allowed the library to allocate these funds to other areas of the budget the following year.

LibGuide / Web Page Usage

Description of Assessment Staff gather statistics on the number of users that view the library's webpages, reporting that usage on a monthly basis.
Responsibility LibGuides / Web Services Administrator
Distribution of Results Library Director; Provost; L & T Committee, Board of Trustees
Assessment Schedule Ongoing; major changes reported when noted
Last Assessment Occurred Fall 2017
Changes Made Based on Assessment Data  

Reference Question Statistics

Description of Assessment Reference Staff and Library Student Staff record the type, timing, method of request (i.e.phone, email, in-person) and frequency of questions asked by library patrons. The statistics are calculated each month and semester, and are reported each fall, noting any changes and/or trends.
Responsibility Library Director; Assessment Coordinator
Distribution of Results Library Director; Provost; L & T Committee, Board of Trustees
Assessment Schedule Ongoing; reported each semester
Last Assessment Occurred Fall 2017
Changes Made Based on Assessment Data